Are you looking for help with your PC? If you have a broadband connection
and access to the operating system then we can access your PC via a secure connection.
Why are we offering this as a free service. Quite simply we are testing the software and need to evaluate
it's good and bad point's as much as possible in a short space of time.
We also hope that should you need help with your computer you will return to use our service
What are we offering free. Basically a PC Repair specialist will login to your computer and give you an assesment
on it's security and go through some basic points to make it run faster. The free service is limited to 5 minutes if we
think it will take longer you will be offered the option to pay for a period of 30 minutes. Our fee for this is £10.
To proceed please complete our enquiry form we will then email you a code.
Many jobs can be taken care of without the need for a home visit. We can actually take control
of your mouse down your internet connection to do the work, talking you through what they are doing
over the phone.
We use a remote desktop software that requires no previous set up on your part and can connect
through most routers and firewalls regardless of the configuration. Our techs can share your screen
and actually SEE what you see. This makes it easy for them to help solve the problem and it is much
easier on you. No more unplugging your PC and carrying it somewhere for repairs and waiting days.
When a tech calls you, he/she will direct you to the link on our site or email to get connected
to your machine. When the repairs are done, our software uninstalls itself. Nothing is left on your
machine. No connection is open. We use a variety of tools to help repair problems and most of these
are free. If we think a tool is needed that is not free, we will speak to you and get your permission
before going further. This is rare.You must have a high speed connection to the internet and be able
to browse the web or get email for us to help.
Remote Rescue provides this service to anyone worldwide with a high speed internet connection.
PC Repairs, spyware removal, spyware detection and general pc services can be perfromed remotely.
Service is usually done by appointment.
No set up is required and no software remains on your machine
after we disconnect. Our techs do not have the ability to log back in later once the connection is stopped.
Your satisfaction and security is our goal.
Our fee for this service is £10 per half hour minimum charge 30 minutes.
Freephone 0800 883 0771